Connect with us

BUSINESS

We are sorry! …ECG apologises to customers for system failure

Published

on

We are sorry! …ECG apologises to customers for system failure

The recent power outage has been attributed by the Electricity Company of Ghana (ECG) to problems with the ICT system. The managing director of ECG, Mr. Samuel DubikMahama, said the business had so far been able to restore operations of District Offices and third-party vendors within its operational areas to serve some districts in the Ashanti Region even though he would not confirm whether the system had been hacked.

Speaking at a press conference in Accra yesterday, he said that the ECG App would be finished by yesterday’s end, allowing users to buy prepaid power on the platform.

He acknowledged the ECG’s role in the current issue and apologized to the customers for any harm brought on by the power disruptions.

“We at ECG acknowledge that we are to blame for not being able to supply power to our cherished clients over the previous few days. Our duty is to serve you with strength, yet we were unable to. We sincerely apologize as a result, Mr. Mahama said.

ALSO CHECK:Old tweet criticism not having an impact on business but getting threats rather – KiDi

He asked customers to visit the ones close by to get their power, noting that all vending points or stations were currently operational with the exception of a small number in the Ashanti region.

Adding that “we will look at compensation case by case,” he urged those who have suffered losses to report them to the Public Utility Regulatory Commission (PURC).

He stated that the ECG had also had some losses as a result of the difficulty and that it will be able to calculate its overall losses after the system restoration exercise was finished.

Customers who used any kind of illicit connection during the outages were encouraged by Mr. Mahama to stop in order to avoid facing consequences when the meter audit group resumed its job.

He said the company will soon start a drive to cut down on the seven different types of meters it already offered. Technology means that new ones are constantly being developed to replace the outdated ones.

Our goal is to eventually have all of us using the same kind of meter. We will soon disclose the start date and location of the drill,” he continued.

Since September 25, certain consumers have been unable to top-up electricity on prepaid meters due to technical difficulties with the metering system nationally, according to an announcement made by the ECG last week.

Customers across a number of ECG operational regions, including Volta, Kumasi, Accra, Takoradi, Tema, Cape Coast, Kasoa, Winneba, Swedru, Koforidua, Nkawkaw, and Tafo, were impacted by the technical issue.

At several ECG offices, consumers could be seen lining up to try to buy power for their houses, which had been without power for days.

Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

BUSINESS

Qilansar: Revolutionizing The Way Services Are Accessed

Published

on

By

 

Introduction

In a world where convenience and efficiency are paramount, Qilansar emerges as a leading online platform, revolutionizing the way people access services. With its seamless user experience, extensive network of skilled professionals, and commitment to exceptional customer service, Qilansar is transforming the service industry landscape. This article delves into the innovative features, remarkable growth, and positive impact that Qilansar is making on service seekers and providers alike.

Streamlining Service Access

Qilansar offers a user-friendly platform that connects customers with a wide range of services, ranging from home maintenance and personal wellness to education, pet care, events, virtual assistance, and beauty and wellness. Gone are the days of scouring different platforms or relying on word-of-mouth recommendations. With Qilansar, users can effortlessly browse through a diverse network of verified service providers and book appointments with just a few clicks. The platform’s intuitive interface and streamlined booking process prioritize convenience and save users valuable time and energy.

Quality Assurance and Accountability

One of Qilansar’s key differentiators is its commitment to quality assurance and accountability. Every service provider on the platform undergoes a rigorous vetting process, ensuring that customers can trust the professionals they hire. Moreover, Qilansar encourages users to leave reviews and ratings, promoting transparency and helping others make informed decisions. This feedback system fosters a community of trust, motivating service providers to maintain high standards of service excellence.

Driving Growth and Empowering Service Providers

Qilansar’s impact extends beyond the convenience it offers customers. The platform also plays a pivotal role in empowering service providers and helping them expand their reach. By joining Qilansar’s network, professionals gain access to a larger customer base and the opportunity to showcase their skills and expertise. This exposure enables service providers to grow their businesses, establish their reputations, and enhance their professional profiles. Qilansar’s dedication to supporting service providers is a testament to its commitment to fostering a thriving community of skilled professionals.

Embracing Technological Advancements

Qilansar recognizes the importance of leveraging technology to enhance the service experience. The platform is continually investing in cutting-edge tools and features to improve user interactions and simplify processes. From secure and reliable payment systems to personalized search options and dedicated customer support channels, Qilansar combines innovation with user-centric design to deliver an unparalleled service marketplace.

Downloading The Qilansar Application

To access the seamless services offered by Qilansar, customers can download the Qilansar app, available for both iOS and Android devices. Simply visit the App Store or Google Play Store and search for “Qilansar.” Once you find the app, click the download button and wait for the installation to complete. The Qilansar app provides a convenient and user-friendly interface, allowing customers to effortlessly browse services, book appointments, and manage their service requests on the go.

Conclusion

Qilansar’s emergence as a leading online platform for service access signals a significant shift in how people engage with service providers. By providing a seamless user experience, prioritizing quality assurance and accountability, empowering service providers, and embracing technological advancements, Qilansar is redefining the service industry landscape. Whether customers require home maintenance, personal wellness, education, pet care, events, virtual assistance, or beauty and wellness services, Qilansar offers a one-stop solution. As the platform continues to expand and evolve, it is poised to transform the lives of service seekers and providers, making access to high-quality services more convenient and efficient than ever before.

Continue Reading

BUSINESS

Entrepreneur Cum Hairstylist, Millicent Tetteh Starts “Mimi De Hairdresser” In Accra

Published

on

By

Entrepreneur and professional hairstylist, Millicent Tetteh has commissioned her new office, “Mimi De Hairdresser” in Accra yesterday in a grand style.

The event which was held on 25th November, 2023 saw bloggers and influencers gracing the occasion. It was indeed a spectacle to behold as many a man were treated with a gracious reception. As for ladies who needed braids and special hair treatment, they were treated pleasingly by the order of the Peaky Blinders on a softer note.

“Mimi De Hairdresser” located in Madina Estate near “Bag  and Save”  supermarket offer the following hair services; extensions, braid caps, installations, braids, nails, pedicure, manicure, piercing, salon services, et al. In fact, they offer all services as far as hair is concerned. They also are available for home services. They open every day from 9AM to 8pm.

Connect with “Mimi De Hairdresser” on the following social media fora;

Instagram: @iammimidehairdresser

Snapchat: aj_mimi8

Also contact Mimi on 0543565688.

 

Have a glimpse of the opening event and venue from below.

 

Continue Reading

Trending

Copyright © 2021 GHVIBE. powered by Filarbuzz.com.